Restaurant Shift Leader - Unit 350

Whataburger Restaurants; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible schedules

Paid time off

401(k) match

Comprehensive medical benefits

Education support

Discounted meals

Job summary

Whataburger Restaurants is seeking a Shift Leader who will drive operational excellence and manage daily restaurant operations. This role emphasizes coaching and developing team members to maintain quality service during shifts. Whataburger offers competitive pay and various perks such as flexible schedules and career development opportunities.

To qualify, candidates should be at least 18 years old, possess a high school diploma or GED, and have strong customer service and communication skills. Experience in leading teams and food safety certification is also required.

Qualifications

• Minimum 18 years of age.
• Available for all shifts including weekends and holidays.
• Possession of ServSafe Food Certification or ability to obtain it.

Responsibilities

• Lead shift management to maintain quality and service standards.
• Coach and train Family Members.
• Support food and labor cost goals.
• Uphold food safety and compliance requirements.
• Foster teamwork and a positive work culture.

Skills

Coaching teams

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

What You’ll Do

As a Shift Leader, you’re the spark that keeps the restaurant firing on all cylinders. You’ll drive operational excellence, keep every shift running smoothly, coach and develop Family Members, foster collaboration, energize the team during rushes, and turn challenges into opportunities.

Pay & Perks

• Competitive weekly pay
• Flexible schedules – day, night/ evening & overnight shifts available
• Paid time off
• 401(k) match $1/$1 up to 4%
• Competitive medical, dental and vision benefits
• Short-term and long-term disability benefits
• Opportunities for career development and growth – clear career path to a six-figure income (operating partners can earn six figures)
• Whataburger Family Foundation – scholarship program (dependents eligible) and hardship grant assistance
• Comprehensive education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways
• Discounted meals, wireless service, computer & software, fitness/gym discounts
• Awards and recognition, retirement celebration program, and more

Day‑to‑Day Responsibilities

As a Shift Leader, you will:

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members—helping new hires quickly and seasoned pros to produce.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running smoothly.

Why Whataburger

Whataburger isn’t just a fast-food burger chain—it’s where bold leadership starts, where opportunities stack up and every shift provides a chance to make a difference. Since 1950, we’ve invested in people who lead with integrity, serve with heart, and bring their best flavor to the team.

What You Bring to the Table – Required Experience

• Minimum 18 years of age.
• High school diploma or GED preferred or equivalent experience.
• Available for all shifts (overnights, weekends, holidays, variable hours) with dependable attendance.
• Physical ability to stand up to 10 hours and lift up to 55 lbs., and meet other physical demands.
• Experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possession of ServSafe Food Certification (or ability to obtain and pass the exam during training).

Where & How You’ll Work

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. At times, you may assist at neighboring locations or provide leadership support within the market, and you may take part in business meetings, training opportunities, and leadership sessions.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other protected class. Whataburger participates in the federal E‑Verify Program. For more information go to www.dhs.gov/E-Verify.