Restaurant Shift Leader: Lead, Mentor & Deliver Great Service

Jobtome; Orrock Township (MN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Bonuses based on goals

Medical, Dental, Vision Insurance & FS

Life Insurance & STD

401(k) with Company Match

Paid Time Off/Sick Time

Parental Leave

Employee Assistance Program

Commuter Benefits

Employee Discounts

Charitable opportunities

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is hiring to lead and mentor an hourly team, ensuring fast, safe, and quality service across shifts. The role focuses on building high-performing teams, coordinating operations, and supporting purchasing and inventory activities where needed.

With competitive hourly pay, growth opportunities, and benefits, this role supports compassionate hospitality and a strong team culture in the fast-casual dining space.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.E. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Problem Solving

Communication

Education

Food Safety Certification

Job description

Shake Shack is hiring to lead and mentor an hourly team, ensuring fast, safe, and quality service across shifts. The role focuses on building high-performing teams, coordinating operations, and supporting purchasing and inventory activities where needed.

With competitive hourly pay, growth opportunities, and benefits, this role supports compassionate hospitality and a strong team culture in the fast-casual dining space.