Restaurant Shift Supervisor: Guest Service & Ops

JSC Management Group; Providence (RI); On-site; USD 35,000 - 50,000; Full time

Job summary

A food service organization is looking for a Shift Manager to oversee daily operations in a restaurant. Responsibilities include managing shifts, supervising staff, ensuring compliance with operational standards, and resolving guest complaints. The ideal candidate should have at least 1-2 years of supervisory experience, excellent guest service skills, and must meet company grooming standards. This role requires a high school diploma and may involve working nights and weekends.

Qualifications

• 1-2 years of management experience in a restaurant or retail environment.
• Outgoing personality and experience in customer service.
• Ability to meet and maintain Company uniform and grooming standards.

Responsibilities

• Manage daily operations of a single restaurant during assigned shifts.
• Ensure compliance with sanitation and operational standards.
• Supervise hourly employees and maintain guest service levels.

Skills

First line supervisory or management experience

Basic computer skills

Verbal and written communication

Interpersonal skills

Cash handling skills

Ability to work in a fast-paced environment

Guest Service skills

Education

High school diploma or equivalent

Job description

A food service organization is looking for a Shift Manager to oversee daily operations in a restaurant. Responsibilities include managing shifts, supervising staff, ensuring compliance with operational standards, and resolving guest complaints. The ideal candidate should have at least 1-2 years of supervisory experience, excellent guest service skills, and must meet company grooming standards. This role requires a high school diploma and may involve working nights and weekends.