Restaurant Shift Leader - Fast-Paced Team Captain

Tacoria - Freehold; Freehold (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Tacoria - Freehold in Freehold, NJ is seeking a Manager-on-Duty to lead daily restaurant operations during shifts, ensuring excellent customer service, team performance, and adherence to brand standards in a fast-paced setting.

The role involves supervising team, handling cash, opening/closing, maintaining food safety, training staff, resolving customer concerns, and coordinating with management to optimize throughput.

Qualifications

• Demonstrated ability to lead and motivate a team during shifts.
• Strong customer service and communication skills.
• Able to multitask and stay organized in a fast-paced setting.
• Good problem-solving and decision-making abilities.
• Accurate basic math and cash handling during rush periods.

Responsibilities

• Supervise and support team members during shifts
• Ensure fast, friendly, and accurate customer service
• Open and/or close the restaurant, including cash handling and register counts
• Monitor food quality, portioning, and presentation standards
• Assign tasks and manage workflow to maintain efficiency during peak hours
• Train new employees and provide ongoing coaching
• Handle customer concerns and resolve issues professionally
• Maintain cleanliness, organization, and food safety compliance
• Ensure supplies are properly restocked throughout the day
• Communicate with management regarding performance, issues, or staffing needs

Skills

Leadership

Customer Service

Multitasking

Problem-Solving

Cash Handling

Tools

POS Systems

Job description

Tacoria - Freehold in Freehold, NJ is seeking a Manager-on-Duty to lead daily restaurant operations during shifts, ensuring excellent customer service, team performance, and adherence to brand standards in a fast-paced setting.

The role involves supervising team, handling cash, opening/closing, maintaining food safety, training staff, resolving customer concerns, and coordinating with management to optimize throughput.