Front-of-House Shift Lead — Fast-Paced Ops

Tacoria - Morristown; Morristown (NJ); On-site; USD 42,000 - 55,000; Full time

Job summary

Ideal candidates have 1–2+ years in hospitality or food service, supervisory experience, familiarity with POS systems, and flexibility to work nights, weekends, and holidays. This on-site position offers opportunities for coaching and operational improvement.

Qualifications

• Proven leadership and team-management abilities.
• Excellent customer service and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong problem-solving and decision-making capabilities.
• Basic math and cash-handling accuracy.

Responsibilities

• Supervise and support team members during shifts.
• Ensure fast, friendly, and accurate customer service.
• Open and/or close the restaurant, including cash handling and register counts.
• Monitor food quality, portioning, and presentation standards.
• Assign tasks and manage workflow to maintain efficiency during peak hours.
• Train new employees and provide ongoing coaching.
• Handle customer concerns and resolve issues professionally.
• Maintain cleanliness, organization, and food safety compliance.
• Ensure supplies are properly restocked throughout the day.
• Communicate with management regarding performance, issues, or staffing needs.

Skills

Leadership

Customer service

Multitasking

Problem solving

Cash handling

POS systems

Tools

POS systems

Job description

Ideal candidates have 1–2+ years in hospitality or food service, supervisory experience, familiarity with POS systems, and flexibility to work nights, weekends, and holidays. This on-site position offers opportunities for coaching and operational improvement.