Restaurant Shift Leader: Drive Service & Profitability

Hunter Super Techs - TurnPoint; Saraland (AL); On-site; USD 27,000 - 36,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Shift Leader to supervise daily restaurant operations, drive guest satisfaction, and support the RGM and AM in achieving sales and service goals.

The role requires 1–2 years of quick-service experience, a HS diploma or GED, and availability for evenings, weekends and holidays. You will coach Team Members, manage shifts, and ensure brand standards while handling cash control procedures when needed.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; two (2) years of college preferred.
• One (1) to two (2) years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.

Responsibilities

• Lead and supervise team during assigned shifts to meet sales and service goals.
• Direct and coach Team Members to deliver fast, friendly service and uphold brand standards.
• Support cash control procedures and inventory management as needed.
• Ensure efficient and accurate preparation and sale of menu items within speed-of-service guidelines.
• Review shift results to identify successes and opportunities for improvement.

Skills

Guest service

Team leadership

Cash handling

Time management

Education

HS diploma or GED

Two years college

Job description

Hunter Super Techs - TurnPoint is seeking a Shift Leader to supervise daily restaurant operations, drive guest satisfaction, and support the RGM and AM in achieving sales and service goals.

The role requires 1–2 years of quick-service experience, a HS diploma or GED, and availability for evenings, weekends and holidays. You will coach Team Members, manage shifts, and ensure brand standards while handling cash control procedures when needed.