Hourly Shift Leader: Guest Service & Profitability

Hunter Super Techs - TurnPoint; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking an Hourly Shift Coordinator to lead a restaurant shift and drive profitability, guest satisfaction, and team performance. You will collaborate with the RGM and AM to execute shift plans and ensure smooth operations.

The role requires 1–2 years in quick service, flexible availability for evenings, weekends, and holidays, and a strong focus on guest service and brand standards.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Lead shift to drive profitability and guest service excellence.
• Support the Restaurant General Manager and Assistant Manager during shifts.
• Coach and provide feedback to Team Members to improve performance.
• Ensure cash controls and inventory procedures are followed.
• Direct efficient preparation and sale of products for prompt delivery.
• Uphold operational and brand standards during the shift.

Skills

Guest service

Team leadership

Coaching & feedback

Shift planning

Adaptability

Education

High School Diploma or GED

Some college

Job description

Hunter Super Techs - TurnPoint is seeking an Hourly Shift Coordinator to lead a restaurant shift and drive profitability, guest satisfaction, and team performance. You will collaborate with the RGM and AM to execute shift plans and ensure smooth operations.

The role requires 1–2 years in quick service, flexible availability for evenings, weekends, and holidays, and a strong focus on guest service and brand standards.