Restaurant Shift Leader: Drive Guest Experience & Ops

Popeyes; Upland (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Popeyes in Upland, CA is seeking a Shift Leader to oversee restaurant operations during shifts, ensuring standards and policies are followed. This role involves supervising staff, managing inventory, and ensuring quick, friendly guest service.

The candidate should demonstrate the ability to learn in a fast-paced environment, manage cash variances, and maintain a professional appearance with a positive attitude. Standing up to 8 hours and lifting 50 pounds are required.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and leadership abilities.
• Ability to manage staff and ensure policy adherence.

Responsibilities

• Ensure that all company standards are met and policies followed.
• Control costs and manage inventory; reorder items as needed.
• Communicate clearly with employees and supervise assignments.
• Adjust Par Prep Sheet to maintain fresh product availability.
• Observe, guide, and coordinate labor and operations during shifts.
• Serve guests quickly and handle feedback and complaints.

Skills

Leadership

Customer service

Team supervision

Job description

Popeyes in Upland, CA is seeking a Shift Leader to oversee restaurant operations during shifts, ensuring standards and policies are followed. This role involves supervising staff, managing inventory, and ensuring quick, friendly guest service.

The candidate should demonstrate the ability to learn in a fast-paced environment, manage cash variances, and maintain a professional appearance with a positive attitude. Standing up to 8 hours and lifting 50 pounds are required.