Shift Leader — Cajun Hospitality Team Lead

Workstream; Conway (SC); On-site; Full time

Job description

Shift Leader-Popeyes

Summary

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!

The Shift Leaser with Popeyes will have skills and behaviors to create memorable experiences for our Guests. A Shift Leader is passionate about providing guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the guest, repeat the order, and thank the guest. Must be committed to contributing to the collaborative spirit of the team, and be energized by the opportunity to learn, grow, and explore your career potential.

Shift Leader Responsibilities

• Promote the culture of Popeyes.
• Lead with integrity, honesty, and professionalism.
• Arrive on time and ready to work each scheduled shift.
• Follow all food safety, health, and cleanliness standards.
• Greet guests, take orders, and process payments accurately.
• Help operate registers and support food preparation stations.
• Prepare, package, and serve food and beverages to brand standards.
• Stock supplies, unload deliveries, and organize inventory as needed.
• Check food quality throughout the shift to ensure freshness and safety.
• Communicate clearly and respectfully with guests and team members.
• Maintain a clean restaurant, dining room, restrooms, kitchen, and exterior areas.
• Demonstrate strong knowledge of menu items, promotions, and brand standards.
• Support coworkers and help wherever needed to keep operations running smoothly.
• Open and close restaurant areas, including doors, storage areas, coolers, and freezers.

Shift Leader Qualifications

• Must be at least 18 years old.
• Friendly, positive and team focused.
• Professional appearance and attitude.
• Willing to learn and work multiple stations.
• 1 or more years of guest service experience.
• Restaurant or hospitality experience preferred.
• Enjoys working with people and serving quality food.
• Self-motivated and driven with natural leadership ability.
• Flexible availability, including evenings, weekends, and holidays.

Physical Demands

• Stand for extended periods during shifts.
• Follow proper lifting and safety procedures.
• Bend, reach, and pick up supplies or trash as needed.
• Carry products, boxes, and supplies weighing up to 60 pounds.
• Lift up to 50 pounds occasionally and up to 15 pounds frequently.

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience; we encourage all qualified applicants to apply.

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.