Restaurant Shift Leader

Jersey Mike's Subs; North Bend (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Restaurant Shift Leader, where your leadership and passion for exceptional customer service will shine. In this dynamic role, you will support the management team, coach staff, and ensure that every customer enjoys a memorable experience with high-quality subs. You will be part of a culture that values community, teamwork, and personal growth. If you are energetic, eager to learn, and ready to lead a team, this is the perfect opportunity for you to make a difference in a vibrant and supportive environment.

Qualifications

• 1 year experience in Quick Service Restaurants preferred.
• Serve Safe Certification required for food handling.

Responsibilities

• Coaching staff to deliver excellent customer service.
• Maintaining cleanliness and sanitation in the restaurant.

Skills

Customer Service

Team Leadership

Food Production

Cash Handling

Effective Communication

Sense of Urgency

Education

High School Diploma or Equivalent

Tools

Slicer

Job description

Join to apply for the Restaurant Shift Leader role at Jersey Mike's Subs.

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey!

The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwiches to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is one of "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's - A Sub Above"

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

A Shift Leader supports the management team in running the location, including but not limited to:

• Coaching staff to deliver excellent customer service
• Producing high-quality food
• Delivering the Jersey Mike's experience
• Cash handling
• Following the Learning Management System Training Program
• Developing others for career growth
• Enforcing policies and procedures
• Participating in marketing initiatives
• Building sales
• Maintaining cleanliness and sanitation
• Being certified in all four restaurant positions
• Effective communication
• Sense of urgency

Additional responsibilities include:

• Moving or transporting up to 50 lbs
• Working 38-40 hours per week
• Reliable transportation
• Leading by example in quality, interaction, and appearance
• Managing and leading a crew of 2-5 people
• Proficient in slicing and baking bread

Qualifications:

• High school diploma or equivalent
• 1 year QSR experience preferred
• Serve Safe Certification - Food Handler
• Must be 18+ to operate slicer
• Reliable transportation

Tips average $4-$6/hour in addition to wages!

Note: This website is not operated by Jersey Mike's Franchise Systems. Applications go directly to franchisees, who set their own wages and benefits. All hiring decisions are made by the franchisee.