Restaurant Shift Lead - Service, Quality & Team

Highridge Burger King; Pottsville (Schuylkill County); On-site; USD 42,000 - 54,000; Full time

Job summary

Onvo is seeking a restaurant shift supervisor to oversee daily Burger King operations. You will lead a team, ensure fast, friendly service, uphold food safety and quality standards, manage cash procedures, and maintain inventory and cleanliness throughout each shift.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment with diverse shifts, including evenings and weekends. Equal opportunity employer.

Qualifications

• Strong leadership and communication skills.
• Excellent customer service abilities.
• Comfort with basic math and computer use.
• Flexibility to work varied shifts, including evenings and weekends.
• Knowledge of food safety regulations and procedures.

Responsibilities

• Supervise and train team members.
• Ensure adherence to operational standards including food safety, quality, and cleanliness.
• Handle cash procedures, register reconciliation, and deposits.
• Address customer inquiries and resolve complaints professionally.
• Monitor inventory and assist with ordering and stocking supplies.
• Enforce company policies and procedures.
• Prepare items per BK specifications.
• Open and close the restaurant per procedures.
• Motivate and coach staff to meet sales and operational goals.
• Maintain a clean, organized work environment.

Skills

Leadership

Communication

Customer service

Math proficiency

Computer proficiency

Food safety knowledge

Shift flexibility

Team motivation

Tools

POS system

Job description

Onvo is seeking a restaurant shift supervisor to oversee daily Burger King operations. You will lead a team, ensure fast, friendly service, uphold food safety and quality standards, manage cash procedures, and maintain inventory and cleanliness throughout each shift.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment with diverse shifts, including evenings and weekends. Equal opportunity employer.