Restaurant Shift Lead: Ops & Team Growth

Socket.dev; Lilburn (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Socket.dev is seeking a Shift Manager to lead daily restaurant operations, including opening/closing duties and customer service excellence. You will supervise crew, oversee cash handling, and ensure adherence to safety and quality standards in a fast-paced setting.

The role requires a high school diploma or GED, 18+ years old, and 6+ months of relevant experience. Availability for full-time hours and various shifts is essential.

Qualifications

• Must be 18 years or older.
• 6 months or more of restaurant, retail, or customer service experience.
• Available for full time and late shifts.
• Ability to multitask while maintaining composure and provide direction.
• Professional, discreet, and customer-focused in a fast-paced environment.
• Must be able to stand for extended periods and travel to other locations if needed.

Responsibilities

• Train, monitor and reinforce food safety procedures for crew.
• Act as Cash Manager, open/close registers and verify cash.
• Perform walk-throughs to ensure readiness for opening/closing/rush periods.
• Coordinate team training and communication through huddles and meetings.
• Supervise operations tasks to meet company policies and delight customers.
• Ensure quality, production and service standards and a safe environment.

Skills

Customer service

Teamwork

Communication

Multitasking

Education

High School Diploma or GED

Job description

Socket.dev is seeking a Shift Manager to lead daily restaurant operations, including opening/closing duties and customer service excellence. You will supervise crew, oversee cash handling, and ensure adherence to safety and quality standards in a fast-paced setting.

The role requires a high school diploma or GED, 18+ years old, and 6+ months of relevant experience. Availability for full-time hours and various shifts is essential.