Shift Team Lead

Potato Corner; Downey (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Supportive team environment

Job summary

Potato Corner in Downey, CA is seeking a hands-on Restaurant Shift Leader to oversee daily operations and ensure excellent customer service during shifts. You will lead the restaurant team, manage opening and closing procedures, monitor food quality and safety, support staff training, handle cash and inventory, and work with management to hit sales targets.

This role rewards energy, teamwork, and a passion for delivering great dining experiences.

Qualifications

• Experience in the food & beverage or restaurant industry, supervisory experience a plus.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced and dynamic environment.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise and lead the restaurant team during assigned shifts
• Ensure smooth daily operations, including opening and closing procedures
• Maintain high standards of customer service and resolve guest concerns promptly
• Monitor food quality, cleanliness, and compliance with health and safety standards
• Support staff training, coaching, and performance management
• Handle cash management, inventory, and basic reporting tasks
• Coordinate with management to achieve sales targets and operational goals

Skills

Leadership

Team management

Communication

Customer service

Fast-paced adaptability

Flexible hours

Job description

We are looking for a highly motivated and hands-on Restaurant Shift Leader to oversee daily operations and ensure excellent customer service during assigned shifts. This role is ideal for someone who thrives in a fast-paced environment and has a passion for leading teams and delivering outstanding dining experiences.

Key Responsibilities

• Supervise and lead the restaurant team during assigned shifts
• Ensure smooth daily operations, including opening and closing procedures
• Maintain high standards of customer service and resolve guest concerns promptly
• Monitor food quality, cleanliness, and compliance with health and safety standards
• Support staff training, coaching, and performance management
• Handle cash management, inventory, and basic reporting tasks
• Coordinate with management to achieve sales targets and operational goals

Qualifications

• At least 1–2 years of experience in the food & beverage or restaurant industry (supervisory experience is a plus)
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced and dynamic environment
• Willing to work flexible hours, including weekends and holidays

What We Offer

• Competitive salary and benefits package
• Career growth and development opportunities
• Supportive and team-oriented work environment