Restaurant Shift Lead: Lead a Fast-Paced Team

Taco Bell; Town of Fishkill, Northern (NY, KY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Taco Bell in New York is seeking a Restaurant Shift Manager to oversee the operations during your designated shift, lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures.

You will ensure opening/closing procedures, cash handling, and inventory oversight while training new hires and guiding staff to deliver fast, friendly service.

Qualifications

• Experience supervising restaurant crews.
• Strong communication and team leadership skills.
• Commitment to food safety and sanitation standards.

Responsibilities

• Supervise and coordinate the activities of restaurant crew members during your shift.
• Delegate tasks effectively and ensure team members understand their responsibilities.
• Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment.
• Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally.
• Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation.
• Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food.
• Monitor inventory levels and order supplies as needed to meet operational demands.
• Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs.
• Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments.
• Train new hires on restaurant policies, procedures, and job responsibilities.
• Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols.
• Monitor sales performance and expenses during your shift to achieve financial targets and control costs.

Skills

Leadership

Communication

Customer service

Job description

Taco Bell in New York is seeking a Restaurant Shift Manager to oversee the operations during your designated shift, lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures.

You will ensure opening/closing procedures, cash handling, and inventory oversight while training new hires and guiding staff to deliver fast, friendly service.