Shift Lead: Fast-Paced Leader Driving Guest Experience

Taco Bell; Town of Smithtown (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Free bachelor’s degree

Free meals

Flexible schedules

Vacation pay/PTO

Medical benefits

401k match

Wellness programs

Discounts

Job summary

Taco Bell is seeking a Shift Lead in a fast-paced New York area restaurant. You will lead shifts, coach Team Members, and ensure food safety and guest satisfaction while collaborating with the GM to drive daily results and uphold Taco Bell standards.

You must have at least 1 year of restaurant/retail experience with 3 months shift lead preferred, be 18+, and possess strong communication, teamwork, and cash-handling skills.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (ability to move up to 45 lbs).
• Attendance and punctuality a must.
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills.
• Maintains customer satisfaction and adheres to health and safety standards.
• Promotes and champions Taco Bell's culture and values.
• Provides constructive feedback to Team Members.
• Executes shift duties accurately and efficiently.
• Promotes equity, inclusion, and belonging.
• Ensures teammates and customers enjoy a positive experience.

Responsibilities

• Execute MIC (Manager in Charge) Success Routine to prioritize customer needs.
• Oversee Team Members' Shift Excellence tasks and maintain neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to resolve.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and health and safety standards.

Skills

Leadership

Communication

Cash handling

Basic math

Team coaching

Attendance punctuality

Tools

Cash register

Job description

Taco Bell is seeking a Shift Lead in a fast-paced New York area restaurant. You will lead shifts, coach Team Members, and ensure food safety and guest satisfaction while collaborating with the GM to drive daily results and uphold Taco Bell standards.

You must have at least 1 year of restaurant/retail experience with 3 months shift lead preferred, be 18+, and possess strong communication, teamwork, and cash-handling skills.