Restaurant Shift Lead - Inspire Service & Growth

Southern Rock Restaurants; Avon (OH); Híbrido; USD 32.000 - 48.000; Tempo integral

Resumo da vaga

McAlister's Deli in Avon, OH is seeking a dedicated Shift Leader to oversee restaurant operations, coach team members, and ensure exceptional guest experiences. You will manage opening/closing duties, monitor labor and sales, and uphold food safety and sanitation standards while working hands-on across all shift roles.

The successful candidate will lead by example, communicate effectively with management, and maintain a positive, safe, and engaging work environment for staff and customers alike.

Qualificações

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsabilidades

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each area.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Conhecimentos

Team player

Positive energy

Strong communication skills

Descrição da vaga

McAlister's Deli in Avon, OH is seeking a dedicated Shift Leader to oversee restaurant operations, coach team members, and ensure exceptional guest experiences. You will manage opening/closing duties, monitor labor and sales, and uphold food safety and sanitation standards while working hands-on across all shift roles.

The successful candidate will lead by example, communicate effectively with management, and maintain a positive, safe, and engaging work environment for staff and customers alike.