Restaurant Shift Lead - Guest Experience & Team Coach

Zaxby's; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free meals on the clock

50% off meals off the clock

Team member recognition program

Team member referral bonus

Flexible Hours

Job summary

Zaxby's in Nashville, TN is seeking hardworking, energetic restaurant management personnel for a fast-paced, fast-casual environment. The role requires a flexible schedule with nights and weekends.

Previous restaurant experience is preferred, and you will lead front-of-house operations and ensure top-quality guest experiences. You will train staff, maintain service standards, manage orders and payments, and uphold cleanliness and safety across dining areas.

Qualifications

• Must be 16 years of age or older.
• Ability to work a minimum of 9 hours per week.
• Flexible Hours and a team-focused mindset.
• Restaurant experience is preferred.

Responsibilities

• Provide friendly, enthusiastic service for all guests.
• Greet guests as they enter and thank them as they leave.
• Explain menu items and answer questions.
• Accurately complete orders and guest transactions.
• Enter guest orders into the point of sale system.
• Accept payments and maintain receipts.
• Maintain a clean, safe, welcoming environment.
• Stock and organize kitchen and dining area.
• Lead a team on each shift and coach performance.
• Other work assigned.

Skills

Flexible schedule

Team player

Customer service oriented

Ability to work nights/weekends

Job description

Zaxby's in Nashville, TN is seeking hardworking, energetic restaurant management personnel for a fast-paced, fast-casual environment. The role requires a flexible schedule with nights and weekends.

Previous restaurant experience is preferred, and you will lead front-of-house operations and ensure top-quality guest experiences. You will train staff, maintain service standards, manage orders and payments, and uphold cleanliness and safety across dining areas.