Restaurant Shift Lead - Elevate Service & Operations

Love's Travel Stops; McCalla (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition Assistance

Paid Time Off

Flexible Scheduling

401(k) Match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking a Restaurant Shift Leader to guide staff, uphold safety and quality, and drive sales to deliver exceptional customer service. You will oversee kitchen and dining room operations, coach teammates, and ensure timely packaging of orders in a fast-paced environment.

The role emphasizes teamwork, reliable scheduling, and a focus on operational standards while supporting growth and development within the Love's culture.

Qualifications

• Ability to work various shifts.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Frequent lifting/moving of items over 50 pounds or more.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
• Oversee the cleanliness of the dining room and food preparation areas
• Ensure all restaurant equipment is property maintained

Skills

Customer service

Team leadership

Multitasking

Shift flexibility

Physical stamina

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Love's Travel Stops is seeking a Restaurant Shift Leader to guide staff, uphold safety and quality, and drive sales to deliver exceptional customer service. You will oversee kitchen and dining room operations, coach teammates, and ensure timely packaging of orders in a fast-paced environment.

The role emphasizes teamwork, reliable scheduling, and a focus on operational standards while supporting growth and development within the Love's culture.