Restaurant Shift Leader: Lead Operations & Customer Service

Love's Travel Stops; Waddy (KY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance (company-funded)

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is looking for a Restaurant Shift Leader to help maintain a safe, clean kitchen and oversee daily restaurant operations. You will lead staff to provide exceptional customer service, manage orders, inventory, and food preparation, and support the General Manager with scheduling and reporting.

The role emphasizes coaching team members, ensuring food safety, and driving sales while delivering a seamless guest experience in a fast-paced environment.

Qualifications

• Customer service oriented with strong communication skills.
• Ability to lead and coach team members to deliver quality service.
• Comfort with multitasking and handling fast-paced restaurant operations.

Responsibilities

• Ensure a safe, clean kitchen and comply with food safety procedures.
• Drive sales through efficient ordering, stocking, and food prep.
• Assist the General Manager with task execution, scheduling, and reporting.
• Coach team members to deliver timely customer orders and high service levels.
• Maintain dining room and kitchen cleanliness; ensure equipment is well maintained.

Skills

Customer service focus

Communication skills

Team leadership

Multitasking

Physical fitness (lift 50+ lbs)

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Love's Travel Stops is looking for a Restaurant Shift Leader to help maintain a safe, clean kitchen and oversee daily restaurant operations. You will lead staff to provide exceptional customer service, manage orders, inventory, and food preparation, and support the General Manager with scheduling and reporting.

The role emphasizes coaching team members, ensuring food safety, and driving sales while delivering a seamless guest experience in a fast-paced environment.