Restaurant Shift Lead

sappbroscareers; Nebraska City (NE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition assistance

Gym membership reimbursement

Fuel discounts

Job summary

Sapp Bros., Inc. is seeking a Restaurant Shift Lead to oversee daily operations and lead a high‑performing team in a fast-paced travel center environment. You will mentor cashiers and cooks, ensure guest satisfaction, and uphold safety and cleanliness standards.

Join a mission-driven team focused on blessing and serving others, with opportunities for growth and advancement within the restaurant operation.

Qualifications

• 18+ years old or older is required.
• 2+ years restaurant or food service experience, preferably in a leadership role.
• Strong communication, leadership, and problem-solving skills.
• Guest-focused mindset with a positive and professional attitude.
• Ability to lead and work as part of a team in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Lead by example during each shift to deliver outstanding guest service.
• Supervise, coach, and support team members including Cashiers and Cooks.
• Maintain high standards for cleanliness, food safety, and company compliance.
• Handle guest concerns professionally and resolve issues quickly and effectively.
• Assist with cash handling, transactions, and shift reporting.
• Support the Restaurant Manager in daily operations and goal achievement.
• Ensure a safe and positive environment for both guests and team members.

Skills

Leadership

Communication

Guest service

Teamwork

Job description

Restaurant Shift Lead – Sapp Bros., Inc.

Be Part of a Team That Leads With Purpose!

We’re looking for a motivated and hands-on Restaurant Shift Lead to support daily operations and help lead a high-performing team in a fast-paced travel center environment. This role is a great opportunity to lead shifts, support team members, and ensure a smooth, guest-focused operation while working closely with the Restaurant Manager.

At Sapp Bros., Inc., we are committed to Blessing and Serving others by delivering 5-star service in a safe, clean, and welcoming environment. We are more than a restaurant—we are a team built on people, service, and strong values.

Key Responsibilities:

• Lead by example during each shift to deliver outstanding guest service
• Supervise, coach, and support team members including Cashiers and Cooks
• Maintain high standards for cleanliness, food safety, and company compliance
• Handle guest concerns professionally and resolve issues quickly and effectively
• Assist with cash handling, transactions, and shift reporting
• Support the Restaurant Manager in daily operations and goal achievement
• Ensure a safe and positive environment for both guests and team members

What We’re Looking For:

• Minimum age: 18 years or older
• 2+ years of restaurant or food service experience preferred, ideally in a leadership role
• Strong communication, leadership, and problem-solving skills
• Guest-focused mindset with a positive and professional attitude
• Ability to lead and work as part of a team in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays

Why You’ll Love Working at Sapp Bros.:

• Mission-Driven Culture: Be part of a company committed to Blessing and Serving others
• Career Growth: Opportunities to advance into Restaurant Manager and other leadership roles
• Competitive Pay & Advancement: We recognize performance and promote from within
• Employee Perks: Tuition assistance, gym membership reimbursement, and fuel discounts (25¢ off every gallon of gas and diesel)
• Supportive Team Environment: Work with leaders who value respect, teamwork, and growth

Ready to Join the Team?

If you’re a strong, hands-on leader who enjoys developing people, creating great guest experiences, and keeping operations running smoothly, apply today and grow your career with Sapp Bros., Inc.