Store Shift Lead

sappbroscareers

Cheyenne (WY)

On-site

USD 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Vision & Dental Insurance

Life & Accident Insurance

Short & Long Term Disability

401k plus Company Match

Employee Referral Program

Paid Time Off

Paid Holidays

On-Demand Pay

Uniform & Footwear Program

Employee Assistance Program

Gym Membership Reimbursement

Tuition Reimbursement

Discounts on Gasoline & Diesel – 25c¢/

Store & Restaurant Discounts

Career Advancement - We promote from内

Job summary

Sapp Bros. is hiring Shift Leads to oversee daily operations and guest service at our Cheyenne locations. You will lead the team, ensure a clean, inviting store, handle shifts, and resolve guest issues with five-star service.

You will also assist with meetings, vendor coordination, merchandising, and safety standards to maintain our quality travel center experience. Prior supervisory experience is preferred and reliability is essential.

Qualifications

Past supervisory experience preferred.
Strong teamwork skills.
Willingness and ability to learn.
Minimum age of 18.
Ability to stand for long periods and lift up to 25 pounds.
Willingness to undergo a criminal background and employment reference check.

Responsibilities

Greets every guest with a smile and thanks them for their business.
Walks the store daily and identifies opportunities and plans to fix them.
Assist and direct other team members during the shift.
Operates a point-of-sale cash register.
Facilitates pre-shift meetings and attends regular team meetings.
Checks in vendors and signs for gas/diesel deliveries.
Plan and create five-star merchandise displays.
Restock items on shelves, deli bar, coolers, and freezers.
Maintain a safe, clean store by cleaning restrooms, showers, and store areas.
Order merchandise and supplies.
Empower to handle customer issues from all departments with five-star service and urgency.
Assist with scheduling staff and seasonal coverage with Store/GM oversight.
Support QSR programs to ensure proper coverage during peak times.
Help manage maintenance/janitorial to keep the travel centers clean.

Skills

Past Supervisory experience

Strong teamwork

Willingness to learn

Age 18+

Stamina to stand and lift

Background check readiness

Job description

Shift Lead Opportunities: Day and Overnight Shifts

Are you looking for an opportunity to build a great career with a company where you and your efforts will truly be valued? Join our team at Sapp Bros.! We operate a chain of travel centers stretching from Utah to Pennsylvania, providing our customers with quality products, a clean environment, and a commitment to excellent service. We are currently looking for motivated and hard-working candidates to fill our open Shift Leadposition.

As a Shift Lead, you will play a key role in our mission to be the friendliest and cleanest travel center chain in the United States. This will include delighting our guests by providing them with a clean, inviting, and fully-stocked store, and by giving them the most helpful and professional customer service possible.

Your responsibilities include:

Greets every guest with a smile, thanking them for their business.
Walks the store daily and helps identify opportunities and a plan to correct them.
Assists and provides direction to other team members throughout the shift.
Operates a point-of-sale cash register.
Facilitates pre-shift meetings
Attends and assists regularly scheduled team meetings.
Checks in vendors and signs for gas/diesel deliveries.
Plans for and creates five-star merchandise displays.
Restocks store items on shelves, deli bar, coolers, and freezers.
Helps provide a safe and clean store by: emptying trash containers; cleaning restrooms and showers; picking up outside trash and sweeping the lot; wiping down gas pumps.
Orders merchandise and supplies.
Empowered to handle customer issues from all departments with a commitment to five-star service and a sense of urgency.
Helps with the monthly inventory process in the store.
Assists with scheduling of staff.
Manages difficult decisions on the fly. Resolves staffing needs when staff call off for their shift and works directly with Store Manager or General Manager on coverage.
Assists with QSR programs to ensure proper coverage during peak times. May include running a QSR register during guest count surges
Helps manage maintenance and janitorial team so that we offer the cleanest travel centers in the country. These duties will include making sure there is adequate janitorial coverage on shifts, giving team direction on janitorial and maintenance needs as they arise and adhering to our cleanliness and safety standards.
Manages difficult decisions on the fly. Resolves staffing needs when staff call off for their shift and works directly with Store Manager or General Manager on coverage.

Our Safety Mission Statement is to sustain zero accidents by providing a safe environment, worked in by safety minded employees.

As a Shift Lead, you must be reliable and hardworking with a positive and friendly attitude. It is also important that you maintain a professional image at all times.

Qualifications for the position include:

Past Supervisory experience, preferred
Strong teamwork skills
Willingness and ability to learn
Minimum of 18 years of age
Ability to stand for long periods of time and to lift up to 25 pounds
Willingness to undergo a criminal background and employment reference check

With Sapp Bros, you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. You'll have the opportunity to use your leadership, creativity, communication and people skills in a fun, rewarding environment. Plus, we offer opportunities for advancement as well as competitive compensation.

Benefits Include: