A & W Shift Lead

sappbroscareers; Fremont (NE); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Gym reimbursement

Gas discount—25¢/gal

Job summary

Join Sapp Bros as an A&W Shift Lead with open availability and the ability to lead a team in a fast-paced travel center environment. You will help deliver high-quality food and exceptional guest service while working hands-on with your crew to maintain a welcoming, clean store.

This leadership role focuses on teamwork, training, and compliance with health and safety standards. The position is on-site with competitive hourly pay and opportunities for growth within the company.

Qualifications

• Minimum age 18.
• Leadership or supervisory experience in food service or retail preferred.
• Strong teamwork, guest service, and professional demeanor.
• Willingness to learn, lead by example, and help the team grow.
• Ability to work in a fast-paced environment and stand for long periods.
• Able to lift up to 25 pounds.

Responsibilities

• Lead and support your team to deliver outstanding guest service and food quality.
• Foster a positive and professional work environment, even during busy shifts.
• Assist with training, coaching, and providing feedback to team members.
• Oversee food prep, inventory, and cleanliness to meet health and safety standards.
• Handle cash, close registers, and ensure accurate shift reporting.
• Address guest concerns promptly and professionally.
• Help manage inventory, stock rotation, and product ordering.
• Ensure company policies, safety standards, and procedures are followed.

Skills

Team leadership

Guest service

Professionalism

Learn and grow

Stamina

Lifting 25 lbs

Job description

Join Our Team at Sapp Bros! A&W Shift Lead- Open Availability $17/hour

At Sapp Bros., our mission is to Bless and Serve others by delivering safe, professional, and positive experiences. We're committed to being the friendliest and cleanest travel center chain in the United States, offering career opportunities where your leadership makes a real impact.

As an A&W Shift Lead, you'll play a key role in supporting daily operations and leading your team to deliver fast, high-quality food and exceptional service to our guests. This is a hands-on leadership role where you'll work side-by-side with your team to create a welcoming, efficient, and clean environment.

Key Responsibilities

• Lead and support your team to deliver outstanding guest service and food quality.
• Foster a positive and professional work environment, even during busy shifts.
• Assist with training, coaching, and providing feedback to team members.
• Oversee food prep, inventory, and cleanliness to ensure all health and safety standards are met.
• Handle cash, close registers, and ensure accurate shift reporting.
• Address guest concerns promptly and professionally.
• Help manage inventory, stock rotation, and product ordering.
• Ensure company policies, safety standards, and procedures are followed.

What We’re Looking For

• Minimum age: 18 years old.
• Prior leadership or supervisory experience in food service or retail is preferred.
• Strong focus on teamwork, guest service, and professionalism.
• Willingness to learn, lead by example, and help your team grow.
• Ability to work in a fast-paced environment and stand for long periods.
• Comfortable lifting up to 25 pounds.

Why You’ll Love Working at Sapp Bros.

At Sapp Bros., you're not just an employee - you're part of our family. Here's why our team members love working here:

• Mission-Driven Culture: Be part of something bigger, focused on blessing and serving others.
• Competitive Pay & Advancement: We reward great work and promote from within.
• Growth Opportunities: Build leadership skills and grow your career in hospitality.
• Comprehensive Benefits: Medical, dental, vision, life insurance, and 401(k) with company match.
• Employee Perks: Enjoy tuition assistance, gym reimbursement, and exclusive discounts—including 25¢ off every gallon of gas and diesel.
• Family Atmosphere: Work in a supportive and respectful environment where people truly care.