Restaurant Services Support Specialist (Bilingual)

Darling Ingredients; Irving (TX); In loco; USD 23.000 - 32.000; Tempo pieno

Descrizione del lavoro

Darling Ingredients is seeking a detail-focused Customer Service Specialist to coordinate and communicate all contracted DAR PRO services for our Restaurant Services customers. You will manage inquiries, track service delivery, and keep client records up to date in Host systems and logs.

The role requires strong verbal and written communication, problem-solving skills, and the ability to work with cross-functional teams.

Competenze

• 2+ years of customer service experience with a service-oriented company.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Access and Excel.
• Bilingual (English/Spanish) strongly preferred.
• Associate's or Bachelor's degree preferred.

Mansioni

• Provide service support to Restaurant Services customers.
• Answer customer calls on the centralized 855-DARPRO1 line.
• Coordinate service and support needs with the DAR PRO facilities.
• Track and communicate service expectations to ensure timely delivery.
• Maintain in-house client information and spreadsheets.
• Participate in After Hours Client Support (Additional Pay).

Conoscenze

Customer service experience

Verbal and written communication

Bilingual English/Spanish

Problem solving

Formazione

High school diploma or GED

Associate's or Bachelor's degree preferred

Strumenti

Microsoft Access

Excel

Descrizione del lavoro

Darling Ingredients is seeking a detail-focused Customer Service Specialist to coordinate and communicate all contracted DAR PRO services for our Restaurant Services customers. You will manage inquiries, track service delivery, and keep client records up to date in Host systems and logs.

The role requires strong verbal and written communication, problem-solving skills, and the ability to work with cross-functional teams.