Inside Sales Pro — Restaurant & Food-Service Supply

Chicagoland Equipment & Supply LLC; Rochester (MN); On-site; USD 25,000 - 33,000; Full time

Job summary

Total Restaurant Supply is seeking a friendly, detail-oriented customer service representative to support customers and grow sales. You will help restaurants and food-service businesses find products, process orders, answer questions, and resolve issues promptly.

Responsibilities include responding to inquiries, recommending products, preparing quotes, entering orders, and coordinating with internal teams to ensure timely delivery. Strong communication and problem-solving skills are essential.

Qualifications

• Experience in customer service or sales in a fast-paced environment.
• Strong communication and active listening abilities.
• Ability to manage multiple requests with accuracy.

Responsibilities

• Respond to customer inquiries by phone, email, and in person.
• Recommend products based on customers’ needs and timelines.
• Prepare quotes, enter orders, and follow up on opportunities.
• Check product availability, pricing, and order status.
• Coordinate with purchasing, warehouse, and delivery teams to resolve issues.
• Handle returns, billing questions, and other service requests.
• Maintain accurate customer, quote, and order records.
• Build strong customer relationships and seek repeat business.
• Stay informed about products, promotions, and industry offerings.

Skills

Customer service

Sales experience

Communication

Problem-solving

Time management

Job description

Total Restaurant Supply is seeking a friendly, detail-oriented customer service representative to support customers and grow sales. You will help restaurants and food-service businesses find products, process orders, answer questions, and resolve issues promptly.

Responsibilities include responding to inquiries, recommending products, preparing quotes, entering orders, and coordinating with internal teams to ensure timely delivery. Strong communication and problem-solving skills are essential.