Restaurant Server PM

CSM Corporation; Minneapolis (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated food and beverage servers to deliver exceptional service in a fast-paced environment. This role involves preparing and serving food and drinks while adhering to health regulations and ensuring guest satisfaction. Ideal candidates will have a passion for customer service and the ability to thrive in a team-oriented atmosphere. You will enjoy a comprehensive benefits package, including medical, dental, and generous hotel discounts, making this an excellent opportunity for those looking to grow in the hospitality industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Tuition Reimbursement

Generous Hotel Discounts

Company-Paid Life Insurance

Short Term Disability Coverage

Long Term Disability Coverage

Scholarship Program

Qualifications

• 1+ year of guest service experience required.
• TIPS or CARE beverage service certification desired.

Responsibilities

• Prepare and serve food and beverages to guests.
• Maintain cleanliness and safety in the work area.
• Follow health regulations and local liquor laws.

Skills

Customer Service

Attention to Detail

Food and Beverage Service

Cash Handling

Education

High School Diploma or GED

Job description

This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. Delivers exceptional guest service and promptness to guests dining in the restaurant. Follows CSM and brand standards of quality to ensure guest satisfaction.

• Anticipates and responds to guests in a friendly, positive and timely manner.
• Provides the highest quality service and establishes appropriate rapport with all guests.
• Understands and follows CSM guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores.
• Listens attentively, takes orders accurately, and uses proper serving techniques.
• Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.
• Adheres to all health regulations and local liquor laws.
• Follows all CSM cash handling/POS procedures.
• Completes all required side work including but not limited to: cleaning restaurant, server stations, coffee stations, trays and coolers; vacuuming, trash removal, and stocking of supplies.
• Follows CSM procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Dispenses/delivers food and beverages and maintains a clean and safe work area in accordance with CSM, local, state, and federal regulations.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM attendance policy, grooming/appearance standards, general work rules and department procedures.
• Attends all required department and hotel meetings.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties within or outside the normal scope of responsibilities.

Competencies/Skills Required: TIPS or CARE beverage service certification desired, or the ability to obtain certification is required. Must have one or more years of previous guest service experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must be able to be able to constantly be walking while prepping, and delivering food and beverage to guests. Must have the ability to speak, understand, and write English in order to meet guest’s needs.

Education: High school diploma/GED or equivalent experience required.

Physical Requirements: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [e-mail] .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.