Restaurant Server: Guest Experience & Wine Expert

Rod N Reel Resort; Chesapeake Beach (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Rod N Reel Resort in Chesapeake Beach, MD is seeking a friendly hospitality professional to greet guests, seat parties, present menus, and assist with wine and food recommendations. You will use the POS system, transmit orders, and ensure accurate billing while maintaining immaculate service areas.

The role requires strong English communication, adherence to resort policies, and physical stamina for lifting and moving items. Prior hosting or service experience is a plus; training provided.

Qualifications

• Must have comprehensive knowledge of the English language to communicate with guests and staff.
• Ability to lift at least 50 pounds and stand for long periods.
• Ability to follow resort policies and attend required meetings.
• Other duties may be assigned.

Responsibilities

• Greet guests in a warm, enthusiastic manner and assist with seating as needed.
• Present menu, answer questions, and make wine/food suggestions.
• Memorize menu selections and be familiar with specials and ingredients.
• Use proper etiquette and seating guidelines; assist in service as required.
• Write or memorize orders, transfer to POS, and coordinate with kitchen and bar.
• Observe guests to fulfill additional requests and finalize payment at checkout.
• Maintain clean, organized service and prep areas and follow safety rules.
• Assist other service staff as requested and adhere to cash handling procedures.

Skills

Customer service

English language

Problem solving

Etiquette

Tools

POS system

Office software

Job description

Rod N Reel Resort in Chesapeake Beach, MD is seeking a friendly hospitality professional to greet guests, seat parties, present menus, and assist with wine and food recommendations. You will use the POS system, transmit orders, and ensure accurate billing while maintaining immaculate service areas.

The role requires strong English communication, adherence to resort policies, and physical stamina for lifting and moving items. Prior hosting or service experience is a plus; training provided.