Resort Barista: Craft Coffee & Guest Experience

Rnrresortmd; Chesapeake Beach (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Rod N' Reel in Chesapeake Beach, MD is seeking a Barista to deliver outstanding coffee, beverages, and light food service to resort guests, ensuring quality, speed, cleanliness, and guest satisfaction. You are the face of the café and play a key role in enhancing our guest experience.

Primary duties include greeting guests, preparing a variety of beverages, maintaining a clean work area, following safety standards, stocking items, and handling POS transactions.

Qualifications

• Previous barista or café experience preferred.
• Knowledge of coffee brewing techniques, espresso machines, and grinders.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and cleanliness.
• Flexible schedule, including weekends and holidays.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Prepare and serve a variety of hot and cold beverages, including specialty coffee drinks, teas, and smoothies.
• Greeting all guests warmly and engage in friendly conversation to enhance the resort experience.
• Maintain a clean, organized, and sanitized work area including counters, equipment, and seating areas.
• Follow all food safety and hygiene standards as outlined by the resort and local regulations.
• Ensure all products are stocked and displayed attractively in the café area.
• Operate the point-of-sale (POS) system, handle cash and credit card transactions accurately.
• Stay knowledgeable about menu items and make recommendations based on guest preferences.
• Handle guest concerns professionally and resolve them promptly or elevate to management.
• Support other F&B team members during busy periods or special events.
• Uphold the resort's image and brand through excellent service and appearance.

Skills

Customer service

Communication

Attention to detail

Fast-paced environment

Flexible schedule

Job description

Rod N' Reel in Chesapeake Beach, MD is seeking a Barista to deliver outstanding coffee, beverages, and light food service to resort guests, ensuring quality, speed, cleanliness, and guest satisfaction. You are the face of the café and play a key role in enhancing our guest experience.

Primary duties include greeting guests, preparing a variety of beverages, maintaining a clean work area, following safety standards, stocking items, and handling POS transactions.