Restaurant Server - 21c Cincinnati Hotel

Main and Vine; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

21c Cincinnati Hotel is seeking a Restaurant Server to ensure guests have a memorable dining experience from greeting to payment. You will take orders, suggest menu items, handle payments, and maintain clean, ready tables in a fast-paced hotel environment.

Prior food and beverage experience and guest-relations training are preferred; knowledge of food safety and POS systems is beneficial. This is an on-site role with Full‑Time/Part‑Time unspecified hours.

Qualifications

• One year food and beverage experience
• Guest relations training
• Knowledge of food handling
• Strong written and verbal communications
• Attention to detail and teamwork
• Punctuality and reliability
• Food safety certification as required
• Experience with POS and reservation software
• Able to perform physical tasks safely
• Move up to 25 lb

Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils
• Take guest food and beverage orders accurately
• Know current menu choices, specialties and deviations
• Handle table assignments and seating
• Provide wine service tableside as needed
• Record revenue and process payments
• Assist with clean-up and bus tables
• Support kitchen with prep work when required
• Answer phones with proper etiquette
• Develop positive relationships with coworkers

Skills

Guest relations

Communication skills

Punctuality

Attention to detail

POS familiarity

Teamwork

Tools

POS systems

OpenTable

Micros/Aloha

Job description

Restaurant Server - 21c Cincinnati Hotel

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB DESCRIPTION:

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

JOB RESPONSIBILITIES:

• Greet all customers warmly


• Adhere to grooming and appearance standards


• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks


• Take guest food and beverage orders accurately


• Knowledge of current menu choices, specialties and menu deviations


• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks


• Ensuring a memorable dining experience


• Properly open and pour wine tableside


• Accurately record revenue and accept cash, credit card, room charges and direct billing payments


• Perform basic cleaning tasks as needed or directed by supervisor


• Assist with special events if needed


• Answer telephone using appropriate etiquette

• Develop and maintain positive working relationship with co-workers and others


• Bus tables and assist with processing dirty dishes if necessary


• Assist kitchen with prep work or plating if necessary


• Clean all front of the house areas including windows, light fixtures and entrance as assigned


• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned


• All other duties as assigned by supervisor

JOB QUALIFICATIONS:

• One year of prior food and beverage experience preferred


• Prior guest relations training


• Knowledge of proper food handling


• Strong written/verbal communications skills


• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision


• Punctuality and reliable attendance are required


• Proper food safety training and certification as described by law


• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)


• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely


• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Full-Time/Part-Time -unspecified-

Position Restaurant Server

Number of Openings 1

Hiring Manager(s) Blen Metzger, Christy Schrand

Req Number FOO-26-00030

Location 21C Cincinnati

This position is currently accepting applications.