Restaurant Server

Concord Hospitality Enterprises; Norfolk (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate Servers to join their team. In this role, you will be the first and last point of contact for guests, ensuring a welcoming and memorable dining experience. The company values a supportive culture, fostering personal growth and work-life balance. With competitive wages and a comprehensive benefits package for full-time associates, this opportunity promises not just a job but a career path in a dynamic environment. If you thrive in a fast-paced setting and enjoy engaging with others, this role is perfect for you!

Benefits

Medical/Dental/Vision Plans

Life Insurance

401K

Tuition Assistance

Discounted Hotel Room Rates

Training and Development Opportunities

Qualifications

• 2+ years of experience in a customer service role.
• Ability to maintain a calm demeanor during high volume situations.

Responsibilities

• Ensure 100% guest satisfaction through effective problem-solving.
• Engage with guests to understand and respond to their needs.

Skills

Customer Service

Problem Solving

Communication

Job description

Description

We are hiring Servers!

We are looking for individuals passionate about serving others! Working at our food service outlets means you are often the first or last greeting our guests receive in the day. Your friendly smile and cheerful customer service set the tone for their experience. Your proactive, responsive, and caring attitude will make a difference. If you enjoy engaging with others, have a winning personality, and a high sense of responsibility, this role is perfect for you! We foster a great company culture at Concord Hospitality where everyone is valued and respected.

Qualifications:

2+ years of experience

Responsibilities:

1. Maintain a calm demeanor during high volume or unusual events
2. Make decisions and solve problems to ensure 100% guest satisfaction
3. Monitor the operation of the F&B outlet and assist the manager in resolving guest issues
4. Keep the workspace clean and organized
5. Maintain punctuality and regular attendance
6. Engage with guests to understand and respond to their needs through clear communication

Here are some reasons our associates enjoy working with us:

Benefits (Full-Time Associates only):

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical/dental/vision plans, life insurance, short/long-term disability, 401K, tuition assistance, discounted hotel room rates, and opportunities for training, development, and career advancement.

Why Concord?

We invest in our associates through training and development at all levels. Our “Associate First” culture supports personal growth both inside and outside the workplace. We value work-life balance, diversity, and are committed to providing excellent customer service and quality accommodations. Concord's five cornerstones are: Quality, Integrity, Community, Profitability, and FUN! Our employees proudly rally behind our motto, “We Are Concord!” We are committed to being a “Great Place to Work for All” and support diversity and inclusion.

Salary: $9.00 per hour + tips

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality