Restaurant Server

Atrium Hospitality; Norfolk (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a passionate Restaurant Server to enhance guest experiences at a premier hotel. This part-time role is perfect for individuals who thrive in a dynamic environment, ensuring guests receive exceptional service from the moment they arrive. Responsibilities include managing dining reservations, taking orders, and addressing guest inquiries. With a focus on teamwork and appreciation, this position offers a unique opportunity to be part of a team dedicated to creating unforgettable moments. Join a company that values your contributions and offers competitive pay and exciting benefits to support your career growth.

Benefits

Daily Pay

Exclusive Travel Discounts

401k Plans

Comprehensive Medical Insurance

Additional Property-Specific Perks

Qualifications

• 6 months of customer service or restaurant experience preferred.
• Food Safety and Alcohol Awareness certifications required within 60 days.

Responsibilities

• Provide excellent service to guests and manage dining reservations.
• Take food and beverage orders and ensure timely delivery.
• Address guest complaints and process payments accurately.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Micros Operating System

Job description

Hotel:

Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510

Position: Restaurant Server - Part time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.

Work Performed:

The Restaurant Server will be tasked with the following duties, responsibilities, and assignments:

• Schedule dining reservations and arrange parties or special services.
• Ensure prompt and courteous service to guests.
• Answer telephone calls and process phone orders.
• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items.
• Take food and beverage orders, relay orders to kitchen, and serve food to guests.
• Coordinate amenity delivery requests in connection with the kitchen department.
• Monitor tables in assigned section ensuring all guests are served.
• Address guest complaints.
• Collect and process guest payments.
• Totals receipts at end of shift to verify sales and clear cash register.
• Ensure tips are reported properly for tax processing.
• Clear dirty table settings and prepare table for resetting.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Inspect dining room serving stations for neatness and cleanliness.
• Assist service staff as necessary to service guests in a timely manner.
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management.
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience: Six (6) months of previous customer service, restaurant and/or cashier experience.

Preferred Education: High school diploma or equivalent.

Required Licenses/Certification: Food Safety Training certified or become certified within first 60 days of employment.
Alcohol Awareness certified or become certified within first 60 days of employment.

Preferred Technology: Previous experience with Micros operating system.

Physical: Able to lift a minimum of 50lbs.
Able to bend and squat repeatedly.
Able to walk and stand for duration of scheduled shift.

Other: Flexible to work day, early morning, evening, weekend and holiday shifts.

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

• Daily Pay – Get paid when you need it.
• Exclusive Travel Discounts – Save big at Marriott and Hilton properties.
• 401k Plans – Invest in your future.
• Comprehensive Medical Insurance – Your health matters to us.
• Additional Property-Specific Perks – Because every location has something special to offer.

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self-paced online classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Privacy Policy