Restaurant Server

Hocking College; Nelsonville (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Hocking College is seeking a server for dining services to provide attentive guest service in a casual fine dining atmosphere. You will manage table settings, menu knowledge, wine service, and guest interactions while maintaining high standards of hospitality.

The role requires 21+ years old, 3–5 years in similar settings, and flexibility to work nights and weekends. Training and opportunities to participate in events are available within the college dining operation.

Qualifications

• Must be 21 years of age.
• 3–5 years’ experience in casual fine dining.
• Basic knowledge of wines and wine service.
• Strong communication and interpersonal skills.
• Must be flexible to work evenings and weekends.
• Food safety knowledge or certification.
• Strong organizational skills.

Responsibilities

• Prepare tables, lay out napkins and utensils, refill condiments and perform preparation tasks.
• Stay updated on menu choices, specialties and deviations, and monitor item availability.
• Handle table bookings, greet guests, present menus, suggest dishes and assist with drink selection; communicate needs to cooks.
• Maintain dining experience: deliver items, fulfill guest needs, offer desserts and drinks, clear courses, replenish utensils and glasses.
• Prepare mixed drinks for service at the tableside and properly open/pour wine.
• Obtain revenues, issue receipts, accept payments, and return change.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Fill in for absent staff as needed and assist with special events.
• Greet all guests warmly and adhere to grooming/appearance standards.
• Adhere to ADA accommodations as required.

Skills

Customer service

Communication

Wine knowledge

Flexibility

Food Safety

Education

High school diploma or equivalent

Job description

Under the direct supervision of the Executive Director/Master Chef Culinary Operations and Promotions, will perform the following job responsibilities:

II.Duties and Responsibilities

• Prepare the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items…etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Assist with special events as needed.
• Greet all guests and owners warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.

III.Qualifications – Education, Experience, and Skills

• Must be 21 years of age.
• 3 to 5 years’ experience with casual fine dining atmosphere.
• Basic knowledge of wines and wine services.
• Strong communication and interpersonal skills.
• Must be flexible to work a variety of shifts.
• Knowledge of Food Safety, Food Safety Certification or equivalent.
• Strong organizational skills.

IV.Other Qualifications

• Current Hocking College student willing to be trained
• Ability to work nights and weekends including, but not limited to Thursdays, 4:30 pm to 9:30 pm; Fridays/Saturdays 4:30 pm to 11:00 pm and Sundays from 10:00 am to 2:00 pm. Servers also must be available to work College breaks.

Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).