Restaurant Server

Tandem Hospitality Group; Lexington (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

Tandem Hospitality Group is seeking a Restaurant Server to provide a warm, polished dining experience. You will greet guests, take accurate orders, and maintain seating flow while collaborating with kitchen and bar staff to ensure smooth service.

Responsibilities include handling payments, keeping dining areas clean, and supporting events as needed. Strong communication and attention to detail are essential in this role.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communication skills.
• Punctuality and reliable attendance.
• Proper food safety training and certification as described by law.
• Experience with POS and reservation software.

Responsibilities

• Greet customers warmly.
• Take guest food and beverage orders accurately and know menu offerings.
• Handle seating and communicate guest needs to kitchen staff.
• Record revenue and process cash, card, or room charges.
• Clean front-of-house areas and assist with dining area upkeep.
• Assist with events and special occasions when needed.
• Answer telephone with proper etiquette and professionalism.

Skills

Strong written/verbal communication

Punctuality

Attention to detail

Customer service

Teamwork

Education

Food safety certification

Tools

POS (Toast)

OpenTable

MS Office/Google

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Must be available to work weekends. AM: 6am - 11am | PM: 4:30pm - 10pm

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationships with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front-of-house areas including windows, light fixtures, and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested, or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communication skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Toast), and reservation software (OpenTable)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds