Restaurant Server

Oliverhotelsandresorts; Florida; Presencial; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

Oliverhotelsandresorts is seeking a guest services professional to deliver exceptional service in our dining and room service operations. You will present menus, inform guests of specials, and ensure smooth ordering and timely delivery while upholding safety and cleanliness standards.

Ideal candidates communicate clearly under pressure, maintain a professional demeanor, and collaborate with teammates across departments to enhance guest satisfaction and operational efficiency.

Formación

• Strong communication and interpersonal skills.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsabilidades

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
• Communicates orders to the kitchen promptly and with accuracy
• Attentively listens to guests and anticipates any additional needs or concerns
• Collects used dishes and glasses from tables and other public areas
• Delivers room service orders as needed
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists team members and other departments as needed to contribute to operational efficiency
• Assists in maintaining cleanliness and appropriate inventories throughout the department
• Performs additional responsibilities as assigned by leadership

Conocimientos

Strong communication

Interpersonal skills

Professional demeanor

Descripción del empleo

Description

Essential Duties and Responsibilities:

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Maintains updated knowledge related to current menu options, preparationmethods and techniques, and ingredients
• Communicates orders to the kitchen promptly and with accuracy
• Attentively listens to guests and anticipates any additional needs or concerns
• Collects used dishes and glasses from tables and other public areas
• Delivers room service orders as needed
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists team members and other departments as needed to contribute tooperational efficiency
• Assists in maintaining cleanliness and appropriate inventories throughout the department
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications:

• Strong communication and interpersonal skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner