Restaurant Server

Charter House Grille; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A dining establishment in Cleveland, Ohio is seeking dedicated team members to provide exceptional guest service. Responsibilities include taking orders, serving food and beverages, and managing guest experiences. Candidates should have strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Previous experience in hospitality is preferred, with evening, weekend, and holiday availability expected. Join our dynamic team to help create memorable dining moments.

Qualifications

• Previous serving or hospitality experience preferred.
• Ability to stand and walk for extended periods.
• Must meet minimum age requirements for handling alcohol.

Responsibilities

• Provide exceptional guest service and ensure a positive dining experience.
• Greet guests promptly and warmly.
• Handle guest concerns or complaints professionally.

Skills

Excellent customer service

Strong communication skills

Multitasking

Attention to detail

Basic math skills

Education

Culinary school training or certification

Job description

You'll be responsible for providing exceptional guest service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience.
This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Guest Services

Greet guests promptly and warmly as they are seated.

Present menus, answer questions about menu items, and make recommendations when appropriate.

Ensure guests feel welcomed, valued, and well cared for throughout their dining experience.

Handle guest concerns or complaints professionally and promptly.

Order Taking & Delivery

Dining Room Service & Cleanliness

Teamwork & Communication

Payment Processing

Qualifications & Requirements

Previous serving or hospitality experience preferred but not required.

Excellent customer service and communication skills.

Ability to stand and walk for extended periods.

Ability to multitask and work in a fast-paced environment.

Basic math and cashiering skills.

Must meet minimum age requirements for handling alcohol (if applicable).

Preferred Skills

Culinary school training or certification (optional but beneficial).

Experience with fine dining, large-volume cooking, or specialized cuisine.

Creativity and ability to contribute to menu development.

Strong time-management and multitasking abilities.

Fast-paced restaurant setting.

Evening, weekend, and holiday availability may be required.

Frequent standing, walking, lifting trays, and carrying items.