Restaurant Server

Tandem Hospitality Group; Westminster (CO); Presencial; USD 15.000 - 21.000; Jornada completa

Descripción de la vacante

Tandem Hospitality Group in Westminster, CO is seeking a Restaurant Server to ensure guests have a great dining experience from start to finish. You will greet guests warmly, take orders, and collaborate with the kitchen to exceed expectations.

Role requires good communication, reliability, and ability to handle payments and basic tasks. Prior food/beverage experience and POS familiarity are valued; tips supplement hourly pay.

Formación

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communications skills.
• Experience with computers (MS Office/Google) and POS systems.

Responsabilidades

• Greet all customers warmly.
• Adhere to grooming and appearance standards.
• Prepare dining tables for service, lay out napkins and utensils, refill condiments.
• Take guest food and beverage orders accurately.
• Know current menu choices, specialties and deviations.
• Handle table assignments and seating, suggest menu items.
• Communicate customer needs to the cooks.
• Ensure a memorable dining experience.
• Open and pour wine tableside.
• Record revenue and process payments.
• Perform basic cleaning tasks as needed.
• Assist with special events if needed.
• Answer telephone with proper etiquette.
• Build positive relationships with coworkers.
• Bus tables and assist with dirty dishes.
• Assist kitchen with prep or plating as needed.
• Clean front of house areas (windows, fixtures, entrance).
• Fill water bottles, cut fruit, roll silverware, and other tasks.

Conocimientos

Communication skills

Punctuality

Attention to detail

Customer service

Teamwork

Herramientas

POS systems

Micros

Aloha

OpenTable

Descripción del empleo

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds
• $13/hr+tips