Restaurant & Retail Supervisor - $22.61/hr + Tips & Bonuses

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Holiday pay

Free sundae

Free shake

Employee discount

Quarterly bonus

Job summary

Ghirardelli Chocolate Company is seeking a Store Supervisor to lead daily store operations, ensure exceptional customer service, and manage staff under the general manager. You will oversee front-of-house activities, safety, and brand standards while driving profitability and guest satisfaction.

The role offers immediate openings with potential for growth in a premier chocolate retail environment. Candidates should have supervisory experience and thrive in a fast-paced retail setting.

Qualifications

• Leadership and people-management abilities.
• Strong communication skills for team and customer interactions.
• Proven ability to manage time and multitask in a fast-paced setting.

Responsibilities

• Ensure the safety and well-being of the store and staff.
• Lead daily store activities and coordinate operations on the sales floor.
• Deliver excellent customer service and resolve escalated issues.
• Monitor sales and labor costs to maximize profitability.
• Manage payroll, scheduling, and staff development under the GM.
• Uphold branding, cleanliness, and food safety standards.

Skills

Leadership

Communication

Time management

Sales & customer service

Education

High school diploma or GED

Job description

Ghirardelli Chocolate Company is seeking a Store Supervisor to lead daily store operations, ensure exceptional customer service, and manage staff under the general manager. You will oversee front-of-house activities, safety, and brand standards while driving profitability and guest satisfaction.

The role offers immediate openings with potential for growth in a premier chocolate retail environment. Candidates should have supervisory experience and thrive in a fast-paced retail setting.