Restaurant Supervisor – 34° North Restaurant

Concord Hospitality Enterprises Co.; North Carolina; Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Medical plans

401K retirement program

Discount hotel room nights

Group life insurance

Disability programs

Verizon discount

Descripción de la vacante

Concord Hospitality Enterprises Co. is seeking a Restaurant Supervisor to lead the restaurant team and ensure exceptional guest service across all dining outlets.

You will supervise servers, room service, bartenders, and related staff, while coordinating with the kitchen to deliver high-quality meals on time. The ideal candidate has supervisory experience in full-service restaurants, working knowledge of costs and service sequences, and excellent communication and interpersonal skills to

Formación

• Experience in a supervisory role in full-service restaurants with knowledge of costs and sequence of service.
• Micros experience is a plus.
• Hands-on attitude with excellent communication and interpersonal skills.

Responsabilidades

• Supervise and advise Restaurant Servers, Room Service, DRA's, Host/Hostess, and Bartenders to ensure professional, prompt service.
• Open and close shifts per manager's checklist.
• Train and enforce service standards using records, menus, and reference materials.
• Maintain a safe and sanitary work environment for all associates and guests.
• Be on the floor during peak periods to ensure adequate coverage and guest satisfaction.
• Monitor hours and overtime across restaurant, room service, and bartender staff.
• Assist in seating guests, communicating with the kitchen, and ensuring timely service.

Conocimientos

Communication skills

Interpersonal skills

Team leadership

Guest service excellence

Herramientas

Micros

Descripción del empleo

Description

We are hiring a Restaurant Supervisor

We are currently seeking an experienced and energetic individual for the position of Restaurant Supervisor to add to our exception team of passionate and committed associates!

The ideal candidate must have experience in a supervisory type position within full service restaurants with knowledge of costs and sequence of service. Micros experience a plus. Should possess hands on attitude with excellent communication and interpersonal skills.

Essential Functions

To supervise and advise the Restaurant Servers, Room Service, DRA's, Host/Hostess, Bartenders in the daily duties to ensure professional, competent, and prompt service to guests.

Open and close shift in accordance with manager's checklist.

Train, maintain and enforce all service standards using record, menus, and appropriate reference material.

Maintain a safe and sanitary work environment for all associates and guests.

Be on the floor during meal periods and ensure adequate coverage.

Monitor hours, staffing overtime on a daily basis for restaurant, room service, and bartenders.

During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with the kitchen.

Ensure all side work is done on a daily basis.

Assist in the following: Writing schedules, evaluating Associates, and direction of all personnel.

Keeps open verbal and written communication between the management and associates.

Writes and presents disciplinary action as needed.

Provides associates with the tools and equipment they need to do their jobs.

Takes immediate action on problems that are encountered in the kitchen or restaurant.

Participates in weekly staff meetings, weekly BEO meetings with sales, weekly food and beverage meetings, monthly kitchen inventory.

Ensures all food served is of high quality, properly prepared according to recipe and is expedited to all outlets in a smooth and efficient manner.

Passionate to help in all areas of food service and as needed in other areas of the hotel operation.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Discount Hotel Room Night Program

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Required)
• Team Player: Works well as a member of a group (Required)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
• Leader: Inspires teammates to follow them (Required)

Motivations

• Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Required Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Skills

• Analytical (Intermediate)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality