Restaurant Ops Manager: Guest Experience & Team Growth

Workstream; Salem (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Workstream in Salem, Ohio seeks a Restaurant Supervisor to coordinate foodservice activities, ensuring guest satisfaction and quality standards across dining room, bar, and banquet operations.

The role involves budgeting, scheduling, training, promotions, and collaboration with staff to deliver efficient service in a fast-paced environment; strong communication and organizational skills required.

Qualifications

• High school diploma or GED with 2–4 years relevant experience.
• Equivalent combination of education and experience acceptable.
• Ability to read and interpret general business materials.

Responsibilities

• Accommodate and document customers' needs and relay to staff to ensure guest satisfaction.
• Estimate food and beverage costs and requisition supplies.
• Plan menus with staff and coordinate dining room, bar, and banquet operations.
• Help establish and manage weekly staff schedules.
• Inspect food quality and sanitation compliance.
• Investigate and resolve food quality and service complaints.
• Monitor budgets and expenditures to ensure efficient operation.
• Oversee portion control of food and beverages.
• Train all restaurant positions to uphold standards.
• Initiate in-house promotions.

Skills

Word processing

Spreadsheet

Inventory software

Order processing systems

Communication

Education

High school diploma or GED; 2-4 years related experience

Tools

Point-of-Sale systems

Job description

Workstream in Salem, Ohio seeks a Restaurant Supervisor to coordinate foodservice activities, ensuring guest satisfaction and quality standards across dining room, bar, and banquet operations.

The role involves budgeting, scheduling, training, promotions, and collaboration with staff to deliver efficient service in a fast-paced environment; strong communication and organizational skills required.