Restaurant Operations Lead: Quality, Training & Promotions

Workstream; St. Clairsville (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream is seeking a Restaurant Supervisor to coordinate foodservice activities and ensure guest satisfaction in a fast-paced setting. You will oversee staff, help plan menus, manage budgets, and promote in-house promotions.

The role requires a high school diploma or GED and 2–4 years related experience, with strong supervision, training, and sanitation skills. Expect active communication with teams and a focus on quality service.

Qualifications

• Requires high school diploma or GED and 2–4 years relevant experience.
• Ability to read, analyze and interpret general business materials and communicate effectively.
• Strong supervisory and training skills are essential.

Responsibilities

• Accommodates and documents customer needs and communicates them to staff.
• Estimates food and beverage costs and requisitions supplies.
• Plans menus and coordinates dining room, bar, and banquet operations.
• Assists in establishing and controlling weekly staff schedules.
• Inspects food and preparation for quality and sanitation.
• Resolves food quality and service complaints.
• Monitors budgets and ensures expenditures stay within limits.
• Counts cash and checks at end of each meal period.
• Maintains employee relations and safety programs.
• Oversees portion control for food and beverages.
• Initiates and oversees in-house restaurant promotions.
• Trains all restaurant positions to uphold standards.

Skills

Customer service

Staff supervision

Budgeting / cost control

Menu planning

Training staff

Quality & sanitation

Communication

Education

High school diploma or GED

2–4 years related experience

Tools

Word processing

Spreadsheet software

Inventory software

Internet software

Order processing systems

Job description

Workstream is seeking a Restaurant Supervisor to coordinate foodservice activities and ensure guest satisfaction in a fast-paced setting. You will oversee staff, help plan menus, manage budgets, and promote in-house promotions.

The role requires a high school diploma or GED and 2–4 years related experience, with strong supervision, training, and sanitation skills. Expect active communication with teams and a focus on quality service.