Restaurant Ops Leader — Path to General Manager

Papa John's International , Inc.; Garner (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Papa John’s International, Inc. in Garner, NC is seeking a Manager Designate who will work under the General Manager to uphold product and service standards, lead a team, and develop the competencies to become a General Manager.

This position requires shift leadership, adherence to company policies, and a strong focus on customer satisfaction in a fast-paced environment. You will supervise staff, manage inventory and costs, and collaborate across departments to ensure quality, accountability,

Qualifications

• High school diploma or GED is preferred.
• Serv-Safe or local/state food service certification is preferred.
• Successful and stable supervisory history with demonstrated leadership.

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Trains and promotes quality standards to team members using Operations Manual and Team Member Handbook.
• Recommends performance actions to General Manager to ensure a quality, customer-focused team environment.
• Manages sales goals through prompt, friendly service and staff training; drives local marketing and community presence.
• Manages profit goals and budgets; monitors costs and uses PROFIT System for control and administration.
• Plans and manages inventory to meet demand, maintain safety, and protect assets; ensures equipment operates properly.

Skills

Leadership

Data-driven

Planning & Prioritization

Financial Acumen

Communication

Problem Solving

Process Improvement

Team Building

Adaptability

Customer Focus

Education

High School diploma or GED

Serv-Safe Certification

Supervisory experience

Job description

Papa John’s International, Inc. in Garner, NC is seeking a Manager Designate who will work under the General Manager to uphold product and service standards, lead a team, and develop the competencies to become a General Manager.

This position requires shift leadership, adherence to company policies, and a strong focus on customer satisfaction in a fast-paced environment. You will supervise staff, manage inventory and costs, and collaborate across departments to ensure quality, accountability,