Restaurant Ops Leader: Guest Experience & Team Growth

Burger King Corporation; Oklahoma City (OK); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

Burger King Corporation in Oklahoma City is seeking an Assistant Manager to lead daily operations, drive guest satisfaction, and develop the restaurant team. You will support the Restaurant General Manager, manage a team of Shift Coordinators and Crew, and ensure profitable, fast, friendly service.

You’ll oversee inventory, standards, maintenance, security, and brand compliance while coaching staff to meet speed of service targets and quality expectations.

Qualifications

• Demonstrated understanding of guest service principles.

Responsabilités

• Maintains inventory
• Keep operational standards and procedures
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures
• Interact in a positive and professional manner with guests and coworkers
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• *Performs duties of Hourly Shift Coordinator when necessary

Connaissances

Guest service principles

Description du poste

Burger King Corporation in Oklahoma City is seeking an Assistant Manager to lead daily operations, drive guest satisfaction, and develop the restaurant team. You will support the Restaurant General Manager, manage a team of Shift Coordinators and Crew, and ensure profitable, fast, friendly service.

You’ll oversee inventory, standards, maintenance, security, and brand compliance while coaching staff to meet speed of service targets and quality expectations.