Guest Experience Shift Leader

Burger King Corporation; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King Corporation in Tulsa, OK is seeking an Hourly Shift Coordinator to lead during assigned shifts, ensuring fast, accurate guest service and smooth operations. This role supports the Restaurant General Manager and Assistant Manager by coordinating team members and processes on shift.

You will monitor performance, coach team members, and uphold brand standards while maintaining inventory and safety guidelines.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities
• Performs duties of the Team Member when necessary

Skills

Guest service principles

Job description

Burger King Corporation in Tulsa, OK is seeking an Hourly Shift Coordinator to lead during assigned shifts, ensuring fast, accurate guest service and smooth operations. This role supports the Restaurant General Manager and Assistant Manager by coordinating team members and processes on shift.

You will monitor performance, coach team members, and uphold brand standards while maintaining inventory and safety guidelines.