Restaurant Ops Leader: Guest Experience & Team Growth

Carrabba's Italian Grill; Durham (NC); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

401k program

Job summary

Carrabba’s Italian Grill in Durham, NC seeks an experienced Restaurant Manager to lead front-of-house and back-of-house operations with a focus on guest experience and team development.

Responsibilities include staffing, training, safety compliance, menu knowledge, and community engagement. The role requires strong leadership, flexibility in scheduling, and a commitment to Carrabba’s standards and brand.

Qualifications

• Minimum of 1 year restaurant management experience.
• Must be able and willing to work a flexible schedule.
• Minimum age 21 years.

Responsibilities

• Oversee staffing levels, scheduling, and interview/hiring processes.
• Mentor hourly team members and support career growth.
• Enforce security, safety, and sanitation standards.
• Ensure compliance with laws and company policies during health inspections.
• Address guest feedback and build guest loyalty.
• Maintain knowledge of the full menu and preparation standards.
• Engage in community and market opportunities.

Skills

Staff scheduling

Team leadership

Guest experience

Education

Food safety certification

Tools

Microsoft Office

Job description

Carrabba’s Italian Grill in Durham, NC seeks an experienced Restaurant Manager to lead front-of-house and back-of-house operations with a focus on guest experience and team development.

Responsibilities include staffing, training, safety compliance, menu knowledge, and community engagement. The role requires strong leadership, flexibility in scheduling, and a commitment to Carrabba’s standards and brand.