Restaurant Ops Lead - People, Training & Guest Experience

McDonald's Restaurants Limited; Kendallville (IN); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

15-25 days paid vacation

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's Restaurants Limited in Kendallville is seeking an Assistant General Manager to help oversee daily operations and drive exceptional guest experiences across all restaurant areas.

You will support the General Manager by leading training, food safety, inventory, and staffing, while focusing on quality, cost control, and fast, friendly service in a high-volume environment. This role offers competitive pay and significant growth opportunities within McDonald’s.

Qualifications

• Leadership experience leading, motivating and/or developing others
• Strong customer service and support focus
• Ability to communicate effectively and anticipate customer needs
• Provide solutions and make decisions in a fast-paced environment
• Willingness to learn and grow within a fast-food restaurant setting

Responsibilities

• Lead internal functions including Employee Training, Food Safety, and Inventory Management
• Delegate tasks to team members and report on results
• Support the General Manager to achieve restaurant performance and quality standards in Kitchen, People, and Service areas
• Supervise food quality, safety, costs, and new menu items
• Hire, train and schedule staff to meet sales and profit goals
• Deliver a memorable guest experience by ensuring staff are trained and service areas are organized

Skills

Leadership

Customer service

Communication

Team motivation

Education

High School Diploma or GED

Job description

McDonald's Restaurants Limited in Kendallville is seeking an Assistant General Manager to help oversee daily operations and drive exceptional guest experiences across all restaurant areas.

You will support the General Manager by leading training, food safety, inventory, and staffing, while focusing on quality, cost control, and fast, friendly service in a high-volume environment. This role offers competitive pay and significant growth opportunities within McDonald’s.