Restaurant Ops Lead: People, Service & Profitability

Ontario Trillium Foundation; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Growth opportunities

Paid time off

Short-term disability

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with employer contribution

Job summary

Ontario Trillium Foundation is seeking Assistant Managers to help create a respectful environment, oversee shifts, and support the Restaurant Manager in achieving sales, labor, and profitability goals. You will lead the team to execute brand standards, manage scheduling and inventory, and drive guest satisfaction through proactive action plans.

The role emphasizes developing staff, enforcing safety and quality, and contributing to promotions and product roll-outs with effective team training.

Responsibilities

• Assist recruiting, hiring, and onboarding new employees
• Communicate job expectations and shift responsibilities to employees
• Hold team members accountable for performance accurately and respectfully
• Support the development of team members
• Review guest feedback and action plans to drive a guest focused culture
• Ensure Brand standards, recipes, and systems are executed
• Prepare weekly schedule and ensure each shift meets guest service goals
• Prepare weekly order and count inventory as directed by Restaurant Manager
• Conduct assessments and action plans to ensure a safe, secure, and healthy environment
• Control costs while also driving service and sales goals
• Manage in-restaurant cash and banking procedures to standard
• Execute promotions and new product roll-outs with team training and sampling

Skills

Guest Focus

Results-driven

Conflict Management

Team Building

Interpersonal Skills

Problem Solving

Job description

Ontario Trillium Foundation is seeking Assistant Managers to help create a respectful environment, oversee shifts, and support the Restaurant Manager in achieving sales, labor, and profitability goals. You will lead the team to execute brand standards, manage scheduling and inventory, and drive guest satisfaction through proactive action plans.

The role emphasizes developing staff, enforcing safety and quality, and contributing to promotions and product roll-outs with effective team training.