Restaurant Ops Lead: Hospitality, Quality & Growth

Skyline Chili, LLC; Xenia (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Skyline Chili, LLC is seeking an Assistant General Manager to oversee restaurant operations, safety, personnel management, hospitality, and financial results. You will assist in hiring, training, scheduling, and maintaining service standards to ensure guest satisfaction.

The role involves supervising up to 40+ staff per shift, managing costs, and coordinating orders and daily paperwork. A MIT program or equivalent restaurant management experience is preferred.

Qualifications

• High School Diploma or equivalent and minimum of 21 years of age.
• Customer service oriented and able to work in a fast-paced environment.
• Ability to communicate with a diverse staff and guest base effectively.
• Certified in all employee positions, both kitchen and front of the house.
• Completed MIT program through internal development or possess a minimum of 2 years’ experience in another restaurant as management.
• Availability to work all shifts necessary to operate a Butterbee’s; Hours varies depending upon work efficiencies and other job demands.
• Basic computer and accounting skills
• Serv-Safe certification preferred; must be certified within 6 months of hire or promotion.
• Posses a valid driver’s license and current auto insurance proof required.

Responsibilities

• Assists in the supervision and direction of employees to ensure a safe and secure environment is maintained.
• Supervises shifts and directs managers and employees to deliver guest hospitality, ensure quality products are made and delivered, executes on service standards and maintains cleanliness standards.
• Manages employee performance by assisting in the selection of employees, training, communicating, delegating to employees, supervising work and providing feedback.
• Provides input to the General Manager on hiring, disciplinary action, and termination of employees in accordance with policies and procedures.
• Maintains financial controls primarily through sales growth, labor, liquor and food cost control, as well as other controllable cost areas.
• Assists in creation of food, paper, and beverage orders.
• Assists in sales forecasting and employee scheduling.
• Supervises and directs an employee staff of up to 40+ per shift.

Skills

Leadership

Customer service

Communication

Team supervision

Education

High School Diploma or equivalent

MIT program or restaurant management experience

Job description

Skyline Chili, LLC is seeking an Assistant General Manager to oversee restaurant operations, safety, personnel management, hospitality, and financial results. You will assist in hiring, training, scheduling, and maintaining service standards to ensure guest satisfaction.

The role involves supervising up to 40+ staff per shift, managing costs, and coordinating orders and daily paperwork. A MIT program or equivalent restaurant management experience is preferred.