Restaurant Ops Lead: Guest Service & Team Mgmt (Hybrid)

Sterling Elite Solutions; Tucson (AZ); On-site; USD 55,000 - 79,000; Full time

Job summary

Sterling Elite Solutions in Tucson, AZ, is seeking a full-time Restaurant Manager to oversee daily operations and deliver excellent customer service. You will manage staff schedules, ensure food quality, and handle customer concerns in a fast-paced setting.

The role requires 3–5 years of restaurant management experience, a Bachelor's degree, and knowledge of food safety regulations. On-site work with possible remote flexibility per policy; strong communication and multitasking skills are

Qualifications

• Bachelor's degree in a related field.
• 3–5 years of restaurant management experience.
• Knowledge of food safety regulations.
• Strong communication and multitasking abilities.
• Experience with inventory, ordering, and staff scheduling.

Responsibilities

• Manage staff schedules and daily restaurant operations.
• Ensure food quality and presentation.
• Handle customer complaints and resolve issues.
• Maintain a clean and safe work environment.
• Oversee inventory and ordering processes.

Skills

Staff management

Customer service

Communication

Multitasking

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Asana

Trello

Job description

Sterling Elite Solutions in Tucson, AZ, is seeking a full-time Restaurant Manager to oversee daily operations and deliver excellent customer service. You will manage staff schedules, ensure food quality, and handle customer concerns in a fast-paced setting.

The role requires 3–5 years of restaurant management experience, a Bachelor's degree, and knowledge of food safety regulations. On-site work with possible remote flexibility per policy; strong communication and multitasking skills are