Restaurant Ops Lead: Guest Experience & Team Growth

Fogo de Chão; Pittsburgh (Allegheny County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Short-Term Disability

Voluntary Benefits

Pet Insurance

Job summary

Fogo de Chão in Pittsburgh is hiring a Restaurant Assistant Manager to lead a high‑performing team in a fast‑paced churrascaria setting. You will supervise staff, manage reservations, ensure food handler certifications, and uphold safety and guest satisfaction standards.

You will forecast inventory, set targets, and develop team members while promoting our culture of recognition and teamwork. High school diploma required; bachelor’s preferred. Travel occasional.

Qualifications

• Education and travel as stated, plus strong restaurant operations knowledge.
• Bachelor’s degree is desirable but combination of experience and education will be considered.
• Proficient in food planning, sanitation, and reports.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have unexpired food handler certifications.
• Promote a Culture of Recognition and ensure guest satisfaction.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety and satisfaction.

Skills

Guest Service

Team Leadership

Decisive Judgment

Planning & Organizing

Adapt to Change

Driving for Results

Coaching & Developing

Resilience

Teamwork & Collaboration

Policies & Procedures

Functional Acumen

Education

High School Diploma or equivalent

Bachelor’s degree in hotel/restaurant management (desirable)

Tools

Microsoft Office

Aloha Point of Sale

Hotschedules

Workday

GuestBridge

MenuLink

Job description

Fogo de Chão in Pittsburgh is hiring a Restaurant Assistant Manager to lead a high‑performing team in a fast‑paced churrascaria setting. You will supervise staff, manage reservations, ensure food handler certifications, and uphold safety and guest satisfaction standards.

You will forecast inventory, set targets, and develop team members while promoting our culture of recognition and teamwork. High school diploma required; bachelor’s preferred. Travel occasional.