Restaurant Assistant Manager - Guest Experience Leader

fogo; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Company-paid Life Insurance

Short-Term Disability

Voluntary benefits

Job summary

Fogo de Chão in Raleigh, NC is seeking a Restaurant Assistant Manager to supervise and develop the restaurant team, manage guest reservations, and ensure an exceptional dining experience.

The role requires 5 years in restaurant operations with 3 years in churrasco cuisine, strong leadership, and proficiency with MS Office and POS systems. Competitive pay and comprehensive benefits are offered. This is a full-time, on-site position with growth opportunities.

Qualifications

• 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
• High School Diploma or equivalent is required. Bachelor's degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Occasional travel required.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Skills

Leadership

Guest Service

Team Management

Forecasting

Inventory Management

Communication

Education

High School Diploma or equivalent

Bachelor's degree in hotel/restaurant management

Tools

Microsoft Office

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Job description

Fogo de Chão in Raleigh, NC is seeking a Restaurant Assistant Manager to supervise and develop the restaurant team, manage guest reservations, and ensure an exceptional dining experience.

The role requires 5 years in restaurant operations with 3 years in churrasco cuisine, strong leadership, and proficiency with MS Office and POS systems. Competitive pay and comprehensive benefits are offered. This is a full-time, on-site position with growth opportunities.