Restaurant Assistant Manager: Guest Experience & Leadership

Fogo de Chão; Tigard (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical & Dental

Vision

Life Insurance

Short-Term Disability

Voluntary Benefits

Job summary

Fogo de Chão in Tigard, OR is seeking a Restaurant Assistant Manager to lead daily operations, supervise team members, and ensure remarkable guest experiences.

Responsibilities include managing reservations with GuestBridge/OpenTable, ensuring food handler certifications, inventory forecasting, and safety compliance. Requires 5 years of restaurant operations experience (3 years churrasco knowledge preferred) and a HS diploma; hospitality degree is a plus.

Qualifications

• 5 years restaurant operations experience; 3 years churrasco knowledge preferred.
• High School Diploma required; Bachelor’s degree in hotel/restaurant management desirable.
• Proficient in food planning, sanitation, security, personnel management, recordkeeping, and reports.
• Occasional travel required.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Skills

Decisive Judgement

Adapting to Change

Planning & Organizing

Driving for Results

Guest Service

Managing Others

Coaching & Developing Team Members

Resilience

Teamwork & Collaboration

Policies, Processes & Procedures

Functional Acumen

Education

High School Diploma or equivalent

Bachelor’s degree in hotel/restaurant management

Tools

Microsoft Office

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Job description

Fogo de Chão in Tigard, OR is seeking a Restaurant Assistant Manager to lead daily operations, supervise team members, and ensure remarkable guest experiences.

Responsibilities include managing reservations with GuestBridge/OpenTable, ensuring food handler certifications, inventory forecasting, and safety compliance. Requires 5 years of restaurant operations experience (3 years churrasco knowledge preferred) and a HS diploma; hospitality degree is a plus.